There are four possible levels of confidence in the accuracy of the data matching that can be returned for each record.
| Confidence Level | Description |
| Level 1: Exact | An exact match was made. Trust is 95% or greater AND if address is outside the range listed in the database, the top match is within 100 address units of input address*; OR for any other match level if there are multiple matches they are all within .1 air miles of each other. * For example, “100 Main Street” was input and the best match in the database is “150-250 Main Street”. |
| Level 2: Fair | Fair match: Trust is 85% or greater AND if address is outside the range listed in the database, the top match is within 500 address units of input address*; OR for any other match level if there are multiple matches they are all within .5 air miles of each other. * For example, “100 Main Street” was input and the best match in the database is “450-550 Main Street”. |
| Level 3: Uncertain | Uncertain match: Trust is 50% or greater. |
| Level 4: Failed | Failed match: Trust is below 50%. |
NOTE: If the stop is invalid, it will not be added to the trip’s list. This means that the trip will recalculate, but the distance and the route will not include the invalid stop!